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Managing business processes
Managing business processes






  1. Managing business processes how to#
  2. Managing business processes update#
  3. Managing business processes manual#

  • The business can run for a time without you.
  • tax, insurance, workplace health and safety, and human resources).
  • It is easier to maintain compliance with legislation and manage the risks around growth (e.g.
  • Staff learn systems quickly and can be delegated to run various functions of the business and manage risk without your input.
  • conducting strategic and business planningĭeveloping operational documents helps to standardise the key activities of your business.
  • reviewing policies and procedures to deal with faults or redundancies.
  • The following are examples of key business documents to help you at each key phase of operations.
  • identify activities that don't add value or are no longer needed.Įxamples of policies, procedures and processes during operations.
  • assist with staff training and development.
  • save time and reduce costs by creating efficiencies.
  • managing business processes

    tailor and improve the customer experience.solve complex problems with clients, operations, and equipment.maintain compliance with regulatory and government requirements.ĭuring the improving phase of your business, having operational documents can help to:.deal with increasing complexity across the business.delegate tasks, freeing up time for you to strategise and plan, rather than focus on day-to-day operations.standardise operations allowing staff to work more independently and with less supervision.streamline the management of internal operations.ĭuring the growing phase of your business, having policies, procedures and processes can help to:.

    Managing business processes how to#

  • provide consistent guidance on how to conduct key business operations.
  • establish a professional working environment.
  • ensure that your business is compliant with regulatory and government requirements.
  • Starting up phase benefitsĭuring the starting up phase of your business, having operational documents can help to: The benefits of operational documents will depend on the phase your business is at.

    managing business processes

    Improving-when the business is established and efficient and can focus on making improvements to operations to maintain its position in the market.Growing-when the business is starting to make a profit and could be having a growth in customers, sales, revenue and employees.Starting up-the initial phase where the business works out its needs and priorities.There are 3 key phases of business operations: Policies, processes and procedures at key phases of operation

    managing business processes

    Managing business processes update#

    You may need to update them when changes occur during business operations-for example, hiring staff for the first time, moving locations or entering a growth phase.

  • steps for resolving a customer complaint within the customer service process manual.ĭeveloping operational documents is particularly important in the initial stages of establishing your business.
  • Managing business processes manual#

    instructions for how to pack and send a customer sales order within the sales and shipping process manual.These tasks may be stand alone or may be a part of a process. A procedure is a detailed instruction that explains all the tasks that need to be completed in a workplace.








    Managing business processes